NEED HELP? CONTACT EQ
If you need additional support, please use our online support via webchat which is available from 08:30 to
20:00 (UK time), Monday to Friday, excluding public holidays in England and Wales. You can access this through
the Help Centre on ESP Portal. Please note the webchat service is
in English only.
Alternatively, you can contact the EQ Employee Helpline on 0371 384 2135. Lines are open from 04:30 to
20:00 (UK time), Monday to Friday, excluding public holidays in England and Wales. For deaf and speech
impaired customers, we welcome calls via Relay UK.
Please see
www.relayuk.bt.com
for more information.
You can also contact EQ by using our email service myshareplan@equiniti.com,
please quote Mitchells & Butlers in the subject line.
Please contact EQ to request this in an alternative format, for example, braille or audio.